Last Updated: 03/12/2025
Welcome to The Desexualized Mind. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Member") and Desexualized Mind ("we," "us," "our," or "Company") regarding your purchase and use of The Desexualized Mind program.
By purchasing, accessing, or using our program, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not purchase or use our services.
The Desexualized Mind is a 30-day digital program designed to help men break free from porn addiction by rewiring thoughts, behaviors, and habits. Your purchase includes:
Core Program:
30 daily video lessons (5-8 minutes each)
30 accompanying PDF guides with daily challenges
Access to all content through our Podia platform
Bonus Materials:
The Mental Clarity Blueprint (bonus course)
The Reset Vault (6 bonus videos for difficult moments)
Access to our private Telegram community for peer support
One-Time Payment: $97 (pricing subject to change for new purchases)
This program is:
NOT one-on-one coaching or therapy
NOT a substitute for professional mental health treatment
NOT guaranteed to work for everyone
NOT primarily a community-focused program (the community is a bonus; the daily challenges are the core product)
You must be at least 18 years of age to purchase and participate in this program. By purchasing, you represent and warrant that you are 18 or older.
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use of your account
We are not liable for any loss or damage arising from your failure to protect your account information
You agree to provide accurate, current, and complete information during the purchase process and to update such information as necessary.
Payment is processed through our third-party payment processor (Stripe, PayPal, or similar)
All prices are in USD unless otherwise stated
Payment must be received in full before you receive access to the program
We reserve the right to change pricing for future purchases at any time
The charge on your credit card or bank statement will appear as DSXLZD or similar.
If your payment fails or is declined, we reserve the right to immediately suspend or terminate your access to the program.
You are responsible for any applicable taxes based on your location. The price you pay may not include such taxes, which may be added at checkout.
We offer a 60-day money-back guarantee for customers who complete the program and do not see results.
To qualify for a refund, you must:
Complete all 30 days of program content within 60 days of purchase
Provide proof of completion, including:
Screenshots of completed progress tracker showing all 30 days checked off
Screenshots from platform showing completed modules with completion dates
Written summary (300+ words) explaining:
Which specific strategies you implemented
What results you observed (or did not observe)
Why you believe the program did not work for you
Submit refund request within 60 days of purchase date
Email your refund request to chi@desexualizedmind.com with subject line "Refund Request"
Include all required documentation listed above
Allow 3-5 business days for review
Approved refunds will be processed within 7-10 business days
Upon refund approval, your access to the program will be immediately revoked
Refunds will NOT be granted if:
Program was not completed in full
Proof of completion cannot be provided
Request is made after 60-day window
Evidence suggests fraudulent completion (e.g., all modules completed in single session, generic or incomplete worksheets)
Chargeback has been filed (chargebacks void this guarantee)
Terms of Service have been violated
Completion means genuine engagement with the material, not merely accessing it
Simply watching videos without completing action missions does not constitute completion
Community access is optional and not grounds for refund
We reserve the right to request additional verification
We reserve the right to deny refunds that do not meet eligibility requirements
Filing a chargeback for a product you have received full access to, after agreeing to these terms, may constitute fraud.
If you file a chargeback:
This guarantee is immediately voided
We will submit evidence to your card issuer showing:
You received the product (access logs)
You agreed to these terms at purchase
Your refund request did not meet stated requirements
We reserve the right to pursue legal remedies for breach of contract
You may be banned from future purchases
If you experience technical issues preventing access to the program:
Contact support immediately at chi@desexualizedmind.com
We will resolve technical issues within 48 hours
Refunds for unresolved technical issues (our fault) will be granted at our discretion
Technical issues must be reported within 7 days of occurrence
We may, at our sole discretion, offer refunds outside these terms for:
Duplicate purchases made in error
Unauthorized purchases
Other extraordinary situations evaluated case-by-case
All refund decisions are final and at our sole discretion.
By purchasing, you agree to these refund terms.
Upon payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use The Desexualized Mind program for your personal, non-commercial use only.
Your access to the program is perpetual, meaning you have lifetime access to the program content as it exists at the time of your purchase, for as long as we continue to operate the program.
We reserve the right to:
Modify, update, or improve program content at any time
Discontinue the program or any portion of it with or without notice
Change platform providers or delivery methods
Make reasonable changes that do not materially diminish the core value of what you purchased
If we discontinue the program entirely, we will make reasonable efforts to provide you with downloadable copies of the core content where technically feasible.
All content in The Desexualized Mind program, including but not limited to:
Video lessons and audio content
PDF guides and written materials
Graphics, images, and design elements
The Mental Clarity Blueprint course
The Reset Vault videos
Website content and structure
The "Desexualized Mind" name and branding
...is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may NOT:
Copy, reproduce, or duplicate any program content
Distribute, share, or transmit program materials to others
Sell, rent, lease, or sublicense access to the program
Publicly display or perform any program content
Create derivative works based on program content
Remove or alter any copyright, trademark, or proprietary notices
Use the content for commercial purposes
Share your login credentials with others
Record, screenshot, or capture video or written content for distribution
Upload program content to file-sharing sites, torrent sites, or public platforms
Violation of these intellectual property terms may result in:
Immediate termination of your access without refund
Legal action to protect our rights
Liability for damages and attorney's fees
You may take personal notes for your own use and may reference general concepts learned from the program in conversations, but you may not reproduce substantial portions of our copyrighted material.
Access to our Telegram community is a privilege, not a right. By participating, you agree to:
DO:
Treat all members with respect and dignity
Maintain confidentiality about what others share
Offer support and encouragement
Use the appropriate channels for different topics
Report violations to us privately
Use an anonymous or pseudonymous username to protect your privacy
DO NOT:
Share others' personal information or stories outside the group
Harass, bully, or attack other members
Share pornographic content, explicit images, or triggering material
Promote other programs, products, or services without permission
Spam the group with irrelevant content
Share illegal content or encourage illegal activities
Use the community primarily to sell or promote your own business
Share program content or materials with non-members
Encourage harmful behaviors or self-harm
We are not responsible for information you choose to share in the community
Other members can see your Telegram username and messages
We cannot prevent screenshots or recording by other members
Anything shared in the community could potentially become public
We strongly recommend not sharing identifying personal information
We reserve the right to:
Remove any member from the community at any time for any reason
Delete messages that violate these guidelines
Provide warnings before removal (but are not obligated to do so)
Ban members permanently for serious or repeated violations
Removal from the community does NOT entitle you to a refund.
You agree not to use the program to:
Violate any laws or regulations
Infringe on anyone's intellectual property or privacy rights
Transmit viruses, malware, or harmful code
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the program or servers
Impersonate us or another member
Collect information about other members without consent
Use automated systems (bots, scrapers, etc.) to access the program
Reverse engineer, decompile, or disassemble any program components
The Desexualized Mind program is for educational and informational purposes only. It is NOT:
Medical advice, diagnosis, or treatment
Psychotherapy or clinical counseling
A substitute for professional mental health care
Suitable for everyone with compulsive sexual behaviors
By using this program, you acknowledge that:
You are solely responsible for your own health and wellbeing
You should consult qualified healthcare professionals for medical or mental health concerns
Porn addiction may be associated with underlying mental health conditions that require professional treatment
This program may not be appropriate if you have serious mental health conditions, trauma, or co-occurring addictions
You should seek professional help from a licensed therapist, counselor, or physician if you:
Have thoughts of self-harm or suicide
Experience severe depression, anxiety, or other mental health symptoms
Have trauma or abuse history that requires specialized treatment
Find that the program is not sufficient for your needs
Have co-occurring addictions or compulsive behaviors
If you are in crisis, please contact:
National Suicide Prevention Lifeline: 988 (US)
Crisis Text Line: Text HOME to 741741 (US)
International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/
Emergency Services: 911 (US) or your local emergency number
We do not guarantee that the program will:
Cure or eliminate porn addiction
Work for every individual
Produce specific results or outcomes
Prevent relapses or setbacks
Your results depend on many factors including your personal circumstances, commitment level, underlying conditions, and individual differences.
Any testimonials, success stories, or results shared in our marketing materials or by other members represent individual experiences and outcomes. These are not typical results and should not be interpreted as:
A guarantee or promise of results
What you should expect to achieve
Scientifically verified claims
Representative of all users' experiences
Your individual results will depend on many factors including:
Your personal circumstances and history
The severity of your addiction
Your commitment to completing the daily challenges
Underlying mental health or medical conditions
Your support system and environment
Individual biological and psychological differences
If we make any claims about improved quality of life, relationships, productivity, or other benefits, these are not guarantees. Your experience may differ significantly.
We are NOT liable for any:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or use
Personal injury or emotional distress
Relapse or setbacks in recovery
Decisions you make based on program content
Actions or statements of other community members
Technical failures or interruptions in service
Loss or corruption of data
Unauthorized access to your account
This applies even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from or related to these Terms or the program shall not exceed the amount you paid for the program ($97).
By participating in this program, you acknowledge and assume the risks associated with:
Self-directed behavioral change programs
Online communities and peer support
Digital content and technology limitations
The personal nature of addiction recovery
You agree to indemnify, defend, and hold harmless The Desexualized Mind, its owner, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:
Your use or misuse of the program
Your violation of these Terms
Your violation of any rights of another person or entity
Content you post in the community
Your breach of any representations or warranties made herein
Our program uses third-party platforms:
Podia: For content hosting and delivery
Telegram: For community access
Payment Processors: For transaction processing
These services have their own terms of service and privacy policies. We are not responsible for:
The availability or functionality of these platforms
Their privacy practices or data security
Changes they make to their services
Service interruptions or technical issues on their end
Our program or communications may contain links to third-party websites or resources. We:
Do not endorse or assume responsibility for any third-party content
Are not liable for any damages related to third-party sites
Encourage you to review the terms and privacy policies of any third-party sites you visit
You may stop using the program at any time. Termination does not entitle you to a refund.
We reserve the right to terminate or suspend your access to the program immediately, without prior notice or liability, for any reason, including but not limited to:
Violation of these Terms
Violation of Community Guidelines
Fraudulent or illegal activity
Sharing or distributing program content
Abusive behavior toward us or other members
Chargeback or payment disputes
Any conduct we deem harmful to the program or other members
Upon termination:
Your license to access the program immediately ceases
You must stop using all program materials
You must delete any downloaded materials (if any were provided)
Any outstanding payment obligations become immediately due
Provisions of these Terms that by their nature should survive termination shall survive
Termination does not entitle you to a refund.
We reserve the right to modify these Terms at any time. When we make changes:
We will update the "Last Updated" date at the top of these Terms
For material changes, we will provide notice via email or through the program
Continued use of the program after changes constitutes acceptance of the new Terms
If you do not agree with modified Terms:
You may discontinue using the program
Contact us to discuss concerns
You are not entitled to a refund based on Terms modifications
These Terms are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
You agree to submit to the personal and exclusive jurisdiction of the courts located in United Kingdom for resolution of any disputes.
Before filing any formal legal action, you agree to first contact us at chi@desexualizedmind.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute in good faith within 30 days.
You agree to bring any disputes in your individual capacity and not as a plaintiff or class member in any class, consolidated, or representative action. Class arbitrations, class actions, and representative actions are not permitted.
Any claim or cause of action arising from or related to these Terms or the program must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the program and supersede all prior or contemporaneous communications, agreements, or understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.
You may not assign, transfer, or sublicense these Terms or your rights under them without our written consent. We may assign these Terms without restriction.
No agency, partnership, joint venture, or employment relationship is created between you and us as a result of these Terms or your use of the program.
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, internet failures, or equipment failures.
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution.
You consent to receive communications from us electronically, including via email. You agree that all agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
Section headings in these Terms are for convenience only and have no legal or contractual effect.
If you have any questions about these Terms, please contact us:
Email: chi@desexualizedmind.com
Business Name: Desexualized Mind
Response Time: We aim to respond to inquiries within 48-72 hours (business days)
BY PURCHASING, ACCESSING, OR USING THE DESEXUALIZED MIND PROGRAM, YOU ACKNOWLEDGE THAT:
You have read and understood these Terms of Service
You have read and understood our Privacy Policy
You agree to be bound by these Terms
You are at least 18 years of age
You understand this is not medical treatment or therapy
You understand all sales are final with no refunds
You accept the risks associated with self-directed recovery programs
You will not share, copy, or distribute program content
You will respect community guidelines and member privacy
You are responsible for your own actions and results
If you do not agree to these Terms, you must not purchase or use our program.
COACHED PROGRAM - ADDITIONAL TERMS
The following terms apply specifically to customers who purchase The Desexualized Mind - Coached program. All other sections of these Terms of Service also apply to Coached Program customers.
The Coached Program includes:
Complete 30-Day Program Content:
All content from the Self-Guided Program ($97)
30 daily video lessons
30 action missions with worksheets
Complete progress tracking system
6 emergency protocols
Access to private Telegram community (optional)
Lifetime access to all program content
PLUS Personal Coaching Services:
Five (5) one-on-one coaching calls with Chi:
Week 1: Foundation Analysis & Trigger Mapping (30 minutes)
Week 2: Action Phase Review & Strategy Adjustment (30 minutes)
Week 3: Resilience Building & Mental Framework (30 minutes)
Week 4: Integration Planning & Long-Term Strategy (30 minutes)
Day 45: Follow-Up Integration & Next Steps (45 minutes)
Daily accountability check-ins via Telegram or text
Personalized trigger analysis document
Direct emergency support during waking hours (2-4 hour response time)
Custom 90-day maintenance plan document
Recorded coaching sessions for your personal reference
Total Investment: $997 USD (one-time payment)
SCHEDULING
Coaching calls must be scheduled via the provided Calendly links or as otherwise instructed
Your first call should be scheduled within 7 days of enrollment
Subsequent calls should be scheduled approximately weekly throughout the 30-day program
The Day 45 follow-up call should be scheduled for approximately 15 days after completing Day 30
All calls are subject to coach availability as shown in the booking system
ATTENDANCE
You must attend all scheduled coaching calls to maintain guarantee eligibility.
Rescheduling:
If you must reschedule a call, you must provide at least 24 hours advance notice
Rescheduling can be done via the Calendly link or by emailing support
We will make reasonable efforts to accommodate rescheduling requests
No-Shows:
More than one (1) no-show without 24-hour advance notice will disqualify you from refund eligibility
Repeated no-shows (3+ instances) may result in termination of coaching services without refund
If you have a legitimate emergency preventing attendance, contact us immediately to explain
CALL FORMAT
Calls are conducted via Zoom or Google Meet
Video is preferred but not required (audio-only is acceptable)
Calls will be recorded for your personal reference only
Recordings will be provided to you within 48 hours of each call
You are responsible for having a working internet connection and necessary technology
You must be in a private space where you can speak openly
RECORDING RESTRICTIONS
Call recordings are for your personal use only
You may NOT share, distribute, publish, or commercialize recordings in any way
You may not record calls separately without explicit permission
Violation will result in immediate termination without refund and potential legal action
PROFESSIONAL CONDUCT
Professional and respectful conduct is required during all coaching calls.
We reserve the right to terminate coaching services immediately for:
Abusive, threatening, or harassing behavior toward coach or staff
Inappropriate sexual conduct or comments
Intoxication or impairment during scheduled calls
Violation of coach boundaries
Any behavior deemed unprofessional, disruptive, or harmful
No refund will be provided if coaching is terminated due to misconduct.
CHECK-IN REQUIREMENTS
You are expected to send daily check-in messages via Telegram or text
Check-ins should confirm completion of that day's lesson and action mission
Check-ins should be sent within 24 hours of completing each day's work
Format: Brief message (1-3 sentences) confirming progress
Example: "Day 12 complete. Action mission done. Urges at 3/10 today."
RESPONSE TIME
We will respond to check-ins within 24 hours (typically much faster)
Responses will include acknowledgment, encouragement, or brief guidance as needed
Check-ins are brief accountability touchpoints, not full coaching sessions
Questions requiring extended discussion should be saved for scheduled coaching calls or emergency support
CONSISTENCY REQUIREMENTS
Regular check-ins are required to maintain guarantee eligibility
Missing 7+ consecutive days of check-ins without communication may disqualify you from refund eligibility
If you need to pause check-ins for legitimate reasons (travel, emergency, illness), communicate this in advance
We understand life happens—proactive communication is key
FAILURE TO ENGAGE
Consistent failure to respond to check-ins (14+ consecutive days without explanation) may result in termination of coaching services without refund
AVAILABILITY
Emergency support is available via Telegram or text for urgent situations when relapse is imminent
Response time: 2-4 hours during waking hours (typically faster)
Waking hours: Approximately 8am-10pm UK, 7 days per week
This is NOT 24/7 support
Responses may include voice messages, text guidance, or brief calls as appropriate to the situation
APPROPRIATE USE
Emergency support is for genuine crisis moments only:
Intense urges despite using emergency protocols from the program
You are about to relapse and need immediate intervention
Unexpected high-risk trigger situation you weren't prepared for
Crisis moment that cannot wait until your next scheduled coaching call
INAPPROPRIATE USE
Emergency support is NOT for:
General questions about the program (use daily check-ins)
Scheduling or administrative matters (email support)
Non-urgent program questions (save for coaching calls)
Requests for additional coaching outside scheduled calls
BOUNDARIES
Emergency support is guidance and accountability, not extended coaching sessions
Repeated misuse of emergency support for non-urgent matters may result in:
Warning and clarification of appropriate use
Restriction of emergency support access
Termination of coaching services without refund (in extreme cases)
We will communicate clearly before restricting access
CRISIS DISCLAIMER
Emergency support is NOT crisis intervention or mental health treatment.
If you are experiencing mental health crisis, suicidal thoughts, or are in immediate danger:
Call 911 for emergencies
Call 988 (Suicide & Crisis Lifeline)
Contact a licensed mental health professional immediately
Go to your nearest emergency room
Our emergency support cannot and does not replace professional crisis services. We are not equipped to handle mental health emergencies.
PERSONALIZED TRIGGER MAP
Created during or shortly after your Week 1 coaching call
Delivered as a written document within 48 hours of Week 1 call
Outlines your specific vulnerability patterns, triggers, and customized strategies
For your personal use only (may not be shared or distributed)
90-DAY MAINTENANCE PLAN
Created during or shortly after your Week 4 coaching call
Delivered as a written document within 48 hours of Week 4 call
Outlines your personalized strategy for Days 31-120
Includes protocols for high-risk situations, ongoing habits to maintain, and early warning signs
For your personal use only (may not be shared or distributed)
CALL RECORDINGS
All coaching calls are recorded with your knowledge
Recordings provided to you within 48 hours of each call
Recordings are for your personal reference only
You may NOT share, distribute, publish, or commercialize recordings in any way
Violation will result in immediate termination without refund and potential legal action
The 60-day money-back guarantee (Section 4) applies to the Coached Program with additional requirements beyond the standard program guarantee.
ELIGIBILITY REQUIREMENTS
To qualify for a refund, you MUST:
1. Complete all 30 days of program content
All video lessons watched
All action missions completed with worksheets
2. Attend all five (5) coaching calls:
Week 1 call
Week 2 call
Week 3 call
Week 4 call
Day 45 follow-up call
OR provide documentation of legitimate inability to attend (medical emergency, family crisis, etc.) AND make good-faith effort to reschedule
3. Respond to daily accountability check-ins regularly:
Missing no more than 7 consecutive days without communication
Demonstrate consistent engagement with the check-in process
4. Provide proof of completion, including:
Screenshots of completed progress tracker (all 30 days checked off)
Screenshots from platform showing module completion with dates
Completed worksheets from action missions
Written summary (300+ words) explaining:
Which specific strategies you implemented
What results you observed (or did not observe)
Which coaching sessions you attended and what was discussed
How you applied guidance from coaching calls
Why you believe the program did not work for you despite completing it and attending all coaching
5. Submit refund request within 60 days of original purchase date
6. Send refund request to chi@desexualizedmind.com with subject line "Coached Program Refund Request"
REFUND PROCESS
Submit refund request with all required documentation
Allow 5-7 business days for review
We may request additional information or clarification
Approved refunds will be processed within 10 business days
Refunds will be issued to the original payment method
Upon refund approval:
All program access will be immediately revoked
All deliverables (Trigger Map, Maintenance Plan, call recordings) must be deleted from your possession
You must confirm deletion in writing
REFUNDS WILL NOT BE GRANTED IF:
Program content was not completed in full
Coaching calls were not attended (more than one no-show without 24-hour notice, or failure to make good-faith effort to reschedule missed calls)
Daily check-ins were not responded to regularly (7+ consecutive days missed without communication, or pattern of inconsistent engagement)
Proof of completion cannot be provided or is insufficient
Evidence suggests fraudulent completion (e.g., all modules completed in single session, obviously rushed worksheets, generic summaries that don't reflect coaching discussions, contradiction between claimed completion and coach observations)
Request is made after 60-day window from purchase date
A chargeback has been filed (chargebacks void this guarantee)
Terms of Service have been violated (misconduct, sharing materials, etc.)
You were terminated from the program for policy violations
You did not engage in good faith with the coaching process
COACHING ENGAGEMENT REQUIREMENT
"Attending" coaching calls means genuine participation, not merely being present.
Refunds may be denied if:
You were consistently uncommunicative during calls
You refused to answer questions or engage with the coaching process
You did not implement strategies discussed in coaching
Coach notes indicate lack of good-faith engagement
You repeatedly arrived late or left early from calls without valid reason
The coaching component requires active, honest, good-faith participation. Simply showing up without engaging does not fulfill the requirement.
MONTHLY CAPACITY LIMITS
The Coached Program is limited to 10 active clients per month
This ensures quality support and prevents coach overwhelm
When capacity is reached, enrollment will be closed
You may join a waitlist for the following month
Capacity is calculated on a rolling basis (not strict calendar month)
SCHEDULING LIMITATIONS
Coaching calls are subject to coach availability
Available time slots are shown in the Calendly booking system
If you cannot find a suitable time, contact support for alternatives
We will make reasonable efforts to accommodate scheduling needs across time zones
However, we cannot guarantee specific days or times will be available
PROGRAM MODIFICATIONS
We reserve the right to modify coaching availability or format with reasonable advance notice
Changes will not affect customers already enrolled in the Coached Program
If we must discontinue coaching services entirely, enrolled customers will either:
Complete their coaching as originally agreed, OR
Receive a prorated refund for unused coaching services
YOUR PRIVACY
All coaching conversations are confidential
Information shared during calls or check-ins will not be disclosed to third parties except:
As required by law
If you pose an imminent danger to yourself or others
With your explicit written permission
We do not sell or share your personal information
Call recordings are stored securely and are accessible only to you and necessary staff
YOUR RESPONSIBILITIES
You may not record coaching sessions separately without explicit permission
You may not share details of coaching conversations publicly in a way that identifies the coach
You may not use the coach's real name or identifying information in public forums, social media, or reviews without permission
Testimonials may be provided with your permission, following agreed-upon guidelines for anonymity
ANONYMIZED USE
We may use anonymized, de-identified information from coaching experiences to improve the program
No personally identifying information will be used without your explicit consent
You may request that your information not be used even in anonymized form
NATURE OF RELATIONSHIP
The coaching relationship is:
Educational and supportive in nature
Focused on accountability and strategy implementation
NOT a therapeutic or clinical relationship
NOT licensed mental health counseling
NOT medical advice or treatment
NOT a substitute for professional therapy
This is coaching, not therapy. We do not diagnose, treat, or provide clinical mental health services.
COACH'S ROLE
The coach will:
Provide guidance based on the program methodology
Hold you accountable to your stated commitments
Help you troubleshoot challenges and obstacles
Offer support during difficult moments
Celebrate your progress and wins
Adjust strategies based on what's working for you
The coach will NOT:
Provide therapy or clinical treatment
Diagnose mental health conditions
Prescribe medications or medical interventions
Act as a crisis counselor
Be available 24/7
Make decisions for you
Guarantee specific outcomes or results
BOUNDARIES
All communication should remain professional at all times
Personal relationships outside of coaching context are not appropriate
Coaching is limited to the scope defined in this agreement
The coach reserves the right to establish and enforce reasonable boundaries
Violation of boundaries may result in termination of coaching services without refund
DUAL RELATIONSHIPS
If you have a pre-existing relationship with the coach outside of this program, you must disclose this during the intake process
We reserve the right to decline coaching services if a conflict of interest exists
NO GUARANTEED RESULTS
While coaching provides additional support and accountability, we cannot and do not guarantee specific results
Your success depends primarily on your own effort, commitment, and consistent application of strategies
Coaching enhances the program experience but does not replace personal responsibility for your recovery
Individual results vary based on many factors outside our control
COACH AVAILABILITY
We will make reasonable efforts to maintain consistent availability. However, the coach may occasionally be unavailable due to:
Illness or personal emergency
Previously scheduled time off or vacation
Technical difficulties
Other unforeseen circumstances
In such cases, we will:
Notify you as soon as reasonably possible
Reschedule missed calls promptly
Extend your coaching period if necessary to accommodate rescheduled calls
Provide alternative support if available
TECHNICAL ISSUES
Coaching is delivered via internet-based platforms (Zoom, Telegram, etc.)
You are responsible for having a working internet connection, necessary technology, and a private space for calls
We are not responsible for technical issues on your end (poor internet, device problems, etc.)
If technical issues on our end prevent a scheduled call:
The call will be rescheduled at no additional charge
Reasonable accommodations will be made
This will not count as a no-show on your part
INDEPENDENT CONTRACTOR
The coach operates as an independent contractor, not an employee. The coaching relationship does not create an employment, partnership, agency, or joint venture relationship.
WE MAY TERMINATE YOUR COACHING SERVICES IMMEDIATELY FOR:
Violation of these Terms of Service
Abusive, threatening, or harassing behavior toward coach or staff
Repeated no-shows without communication (3+ instances)
Consistent failure to engage with the program or coaching process in good faith
Sharing or distributing program materials, recordings, or deliverables
Fraudulent activity or misrepresentation
Failure to respond to check-ins for 14+ consecutive days without explanation
Any conduct we deem inappropriate, harmful, or disruptive
CONSEQUENCES OF TERMINATION
If we terminate your coaching services for cause:
No refund will be provided
All program access will be immediately revoked
All deliverables (Trigger Map, Maintenance Plan, recordings) must be deleted from your possession
Outstanding coaching calls will be forfeited
You may be permanently banned from future purchases
YOU MAY TERMINATE COACHING SERVICES
You may request cancellation by emailing support.
If you voluntarily terminate before completing the program:
No refund will be provided (you received access and began receiving coaching services)
Program access to content remains (lifetime access to self-guided materials)
All remaining coaching calls are forfeited
This does not qualify for the money-back guarantee
If you have concerns or disputes regarding coaching services:
STEP 1: Direct Communication
Contact us directly at chi@desexualizedmind.com
Explain your concern clearly and specifically
Provide specific examples if applicable
Allow us 3-5 business days to respond
Most issues can be resolved through direct, good-faith communication
STEP 2: Management Review If direct communication does not resolve the issue:
Request review by senior management
Provide detailed written explanation of your concern
Include any relevant documentation (while respecting confidentiality)
Allow 7-10 business days for review and response
STEP 3: Formal Dispute Resolution If the issue remains unresolved:
Standard dispute resolution provisions in Section 16 of these Terms apply
You retain all rights under the 60-day guarantee (if you meet eligibility requirements)
GOOD FAITH REQUIREMENT
Both parties agree to engage in good faith efforts to resolve disputes before pursuing formal dispute resolution or legal action.
All other sections of these Terms of Service apply to Coached Program customers, including but not limited to:
Section 1: Program Description
Section 5: License and Access
Section 6: Intellectual Property Rights
Section 7: Community Guidelines
Section 9: Medical and Professional Disclaimer
Section 10: Testimonials and Results Disclaimer
Section 11: Limitation of Liability
Section 12: Indemnification
Section 16: Governing Law and Dispute Resolution
In the event of conflict between this Coached Program section (Section 20) and other sections, the terms in this Coached Program section control for matters specifically related to coaching services.
By purchasing the Coached Program, you acknowledge and agree that:
You have read and understood these coaching-specific terms in addition to the standard Terms of Service
You agree to attend all scheduled coaching calls or reschedule with proper notice
You agree to participate in daily accountability check-ins regularly
You understand the boundaries and limitations of the coaching relationship
You understand this is educational coaching, not therapy or medical treatment
You understand the requirements for refund eligibility under the Coached Program
You commit to engaging in good faith with the coaching process, including:
Active participation in coaching calls
Honest communication about your progress and challenges
Implementation of strategies discussed in coaching
Consistent engagement with check-ins
You understand that coaching success depends primarily on your own effort, commitment, and consistent application of the program
You accept personal responsibility for your recovery outcomes
Last Updated: 03/12/2025
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